One of my clients let one of their old domains expire, and it was out of the redemption period before I found out about it. The status changed to PendingDelete which is where it stays for a week or so. I put in a backorder request just as it went into PendingDelete status and figured I’d get it no problem. The domain was registered with GoDaddy and was expiring there, so I figured I would have first dibs on it when it got deleted. I waited and waited for a week or so and the night the capture was to take place. It’s lost.
Some Russian registrar and “Domain Name Investment Group” got it before I did. Sure they are probably “experts” at getting domains, but as I stated above, I feel first dibs should be given to the people who are backordering on the same registrar the domain is on.
GoDaddy’s backordering system should’ve know exactly when that domain was going to be deleted and before doing so should have queried to find out if any GoDaddy customer already had a backorder. I actually had 2, one on GoDaddy.com and one on my GoDaddy reseller site.
Although I pay nothing for this service unless successful, it is still very disappointing to lose a domain to some squatters on a Russian Registrar.
Same thing happened to me. Which leaves a very bad taste in my mouth. I don't think GoDaddy realizes the harm they're doing to their reputation.
I feel the concept of 'back ordering' is a conflict of interest. Go Daddy sells me a domain, hosts it, and simultaneously encourages other folks to wait like vultures to steal it from me.